Windows is in trouble because people simply don’t care about it anymore. It’s not outright hostility; there’s far less of that than the anti-Microsoft crowd would like to believe. It’s ambivalence. It’s ambivalence driven by the nature of „good enough“ mobile and web apps. It’s ambivalence driven by the allure of anytime/anywhere computing on tiny devices that are more cool to use and even cooler to be seen using.
Gute Analyse, wo das Problem von Windows 8/8.1 liegt.